THE ACADEMY OPENS IN...
(Provisionally September 1st 2025)
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Course features

10 x on-demand modules
Video modules that can be watched anywhere at an time, meaning you can fit study around the day job at your convenience.

Access to online community
Online member community subscription with monthly FAQ Friday, online forum, exclusive content and access to all course materials.

Fun, optional exam
A fantastic, fun way to apply your learning. Simulates real life as you navigate characters, respond to emails and make decisions on your marketing plan.
Modules

Module one
Marketer's
Epiphany
The sudden realisation that you are not the customer and can never be one. Accept you don't know the answers and obsess about what they think, not what is convenient for your business.
Diagnosis
🕛 Duration: 1h 30m

Module two
Step out of
the darkness
Now you've learned to look through your customer's eyes, it's time to capture what they see. Research methods, representative samples and powerful survey design.
Diagnosis
🕛 Duration: 1h 30m

Module three
Create order
out of chaos
All your research can make you feel like everything got complicated. Understand that the complexity was always there, learn to make sense of it and draw a map of the market.
Diagnosis
🕛 Duration: 1h 30m

Module four
Make the
right choices
Enter the world of strategy. Understand how to make the right targeting choices by uncovering where opportunity lies. Learn when to go long, when to go short, and when to do both.
Strategy
🕛 Duration: 1h 30m

Module five
The battle for
their mindÂ
Customers rarely buy what you think you sell. You know who you're talking to but what are you trying to say? Learn what to say, how to say it, and resonate on an emotional level.
Strategy
🕛 Duration: 1h 30m

Module six
Crafting
smart goals
What exactly are you trying to do and how will you know when you've done it? Learn how to make SMART objectives by properly measuring and understanding your sales funnel.
Strategy
🕛 Duration: 1h 30m

Module seven
Executing
on product
Tactical execution starts with the first of the 4 Ps - Product. But does the holiday match the brochure? Make sure that every touchpoint with your product reflects your emotional positioning.
Tactics
🕛 Duration: 1h 30m

Module eight
Paying a
high price
Revenue is vanity, profit is sanity. Learn how to influence Revenue Managers with proper pricing research that creates value and frame it so that customers are happy to purchase.
Tactics
🕛 Duration: 1h 30m

Module nine
The 8%
ElephantÂ
The 8% of your job that everyone thinks is "marketing" - Promotion/Comms. Learn the right tactics to implement your strategy across multiple channels and increase your share of voice.
Tactics
🕛 Duration: 1h 30m
Module ten
The Exam
(optional)
The year is 2049 on the planet Celestia and you've been appointed as Head of Marketing for "RobsBots", one of the leading brands of personal robots.
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Expect characters, twists, turns, and a fun way to cement your learning.
🕛 Duration: 1 week realistic game play
Got questions?
Who is the course designed for?
Do I have to work in hospitality to take the course?
Does this training count as a qualification?
How does the exam work?
How much time will I need to commit?
How do I access the course materials?
Will my subscription auto-renew?
I'm a digital marketer. Is the course relevant to me?
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